How soon may I receive service?
Service may begin as soon as the next day after a request. All requests for service must be made one day in advance of your appointment to allow the dispatcher to schedule a pickup time and a return time. For your convenience, an American with Disabilities Act eligibility form can be sent with the driver.

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1. How do I request information about American Disabilities Act (ADA) service?
2. How soon may I receive service?
3. Must I be permanently disabled to receive service?
4. What if I need American Disabilities Act service only during cold weather?
5. What says can I expect to get Americans Disabilities Act transportation?
6. How far in advance may I schedule appointments for rides?
7. Can I make a request for a ride after regular hours?
8. What if I'm hearing impaired?
9. What if I need a personal aid to travel with me?
10. Must I give the reason for my trip?
11. Who do I call if I have a problem with American Disabilities Act eligibility?
12. Who do I call if I have trouble with scheduling or busing?
13. What if I have someone who is coming to visit and needs American Disabilities Act transportation?