Payment Options

Online Access:

https://click2gov.minotnd.org/Click2GovCX/index.html

Set up an online account and have access 24/7.  Make payments, review bills, sign up for e-mail notification. You will need your most recent statement to get started.

New Phone Option, 24/7:

Phone:
Call 701-857-4777 to make a payment, find out a balance and last payment made 24/7.  Customer service representatives are available   M-F, 7:30 am – 4:00 pm.

The City of Minot now offers another convenient option to pay your water bill:  Interactive Voice Response (IVR).  You can pay your bill or find out the balance of your account 24/7.  Just call the water billing department at 701-857-4777 anytime, 24/7, and choose the option to pay your bill.  You will need your account number.

Automatic Bank Draft:

Autopay application PDF
Return completed form along with a cancelled check to the water billing department.  You can also set up recurring payments through your bank account online.

In Person:

The Water Billing office is located in City Hall at 515 2nd Avenue SW and is open 7:30 am through 4:00 pm Monday-Friday, excluding holidays.  

Mail Payments to:

City of Minot Water Billing Department
PO Box 5006
Minot ND 58702

Drop Box Locations:

All Marketplace Foods locations-picked up weekdays at 7:30 am excluding holidays.  City Hall drive-thru and City Hall Lobby drop boxes picked up weekdays at 8 am excluding holidays.


Please note:  Payment for delinquent accounts is cash or credit card only.  You must contact Customer Services by phone or in person to schedule resumption of your water service at 701-857-4777 during our normal business hours between 7:30 am and 4:00 pm, M-F.  There is a $45 fee for delinquent turn-ons.  

For after-hours service or emergencies, call 701-852-0111.  There is a $75 fee for delinquent turn-ons after 4:00 pm.