Set up an online account and have access 24/7. Make payments, review bills, sign up for e-mail notification. You will need your most recent statement to get started.
New Phone Option, 24/7:
Call 701-857-4777 to make a payment, find out a balance and last payment made 24/7. Customer service representatives are available M-F, 7:30 am – 4:00 pm.
The City of Minot now offers another convenient option to pay your water bill: Interactive Voice Response (IVR). You can pay your bill or find out the balance of your account 24/7. Just call the water billing department at 701-857-4777 anytime, 24/7, and choose the option to pay your bill. You will need your account number.
Automatic Bank Draft:
Autopay application PDF
Return completed form along with a cancelled check to the water billing department. You can also set up recurring payments through your bank account online.
The Water Billing office is located in City Hall at 515 2nd Avenue SW and is open 7:30 am through 4:00 pm Monday-Friday, excluding holidays.
Mail Payments to:
City of Minot Water Billing Department
PO Box 5006
Minot ND 58702
Drop Box Locations:
All Marketplace Foods locations-picked up weekdays at 7:30 am excluding holidays. City Hall drive-thru and City Hall Lobby drop boxes picked up weekdays at 8 am excluding holidays.
Please note: Payment for delinquent accounts is cash or credit card only. You must contact Customer Services by phone or in person to schedule resumption of your water service at 701-857-4777 during our normal business hours between 7:30 am and 4:00 pm, M-F. There is a $45 fee for delinquent turn-ons.
For after-hours service or emergencies, call 701-852-0111. There is a $75 fee for delinquent turn-ons after 4:00 pm.