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Water Billing
Payment Options
Online Access:
https://click2gov.minotnd.org/Click2GovCX/index.html
Set up an online account and have access 24/7. Make payments, review bills, sign up for e-mail notification. You will need your most recent statement to get started.
New Phone Option, 24/7:
Phone:
Call 701-857-4777 to make a payment, find out a balance and last payment made 24/7. Customer service representatives are available M-F, 7:30 am – 4:00 pm.
The City of Minot now offers another convenient option to pay your water bill: Interactive Voice Response (IVR). You can pay your bill or find out the balance of your account 24/7. Just call the water billing department at 701-857-4777 anytime, 24/7, and choose the option to pay your bill. You will need your account number.
Automatic Bank Draft:
Autopay application PDF
Return completed form along with a cancelled check to the water billing department. You can also set up recurring payments through your bank account online.
In Person:
The Water Billing office is located in City Hall at 515 2nd Avenue SW and is open 7:30 am through 4:00 pm Monday-Friday, excluding holidays.
Mail Payments to:
City of Minot Water Billing Department
PO Box 5006
Minot ND 58702
Drop Box Locations:
All Marketplace Foods locations-picked up weekdays at 7:30 am excluding holidays. City Hall drive-thru and City Hall Lobby drop boxes picked up weekdays at 8 am excluding holidays.
Please note: Payment for delinquent accounts is cash or credit card only. You must contact Customer Services by phone or in person to schedule resumption of your water service at 701-857-4777 during our normal business hours between 7:30 am and 4:00 pm, M-F. There is a $45 fee for delinquent turn-ons.
For after-hours service or emergencies, call 701-852-0111. There is a $75 fee for delinquent turn-ons after 4:00 pm.
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Water Billing
Phone: 701-857-4777